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Privacy Policy for CrossFit KeKo app

 

Last Updated: 25 June 2025

This Privacy Policy describes how KeKoLifters OÜ ("we," "us," or "our") collects, uses, and shares information about you when you use our mobile application, CrossFit KeKo (the "App"), and the services offered through it. Our App is offered through the Wix platform, and all data is stored on Wix's servers.

1. Who We Are

 

Our mobile application, CrossFit KeKo, provides a platform for scheduling and managing CrossFit classes at our facility. The entity responsible for your information is:

KeKoLifters OÜ
Soo 4, Tallinn
info@crossfitkeko.ee

This policy should be read in conjunction with Wix's privacy policy, as our App is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to provide our services to you.

2. Information We Collect

 

We receive, collect, and store information you enter into our App or provide to us in any other way. The types of information we collect are:

  • Personally Identifiable Information (PII): This is information that you voluntarily provide to us when you make a booking or create an account. It includes your name, email address, phone number, and any other information you provide.

  • Payment Information: When you make a payment for a class, your payment details (including credit card information) are collected and processed by Wix's secure payment gateways. These gateways adhere to the standards set by PCI-DSS (Payment Card Industry Data Security Standard). We do not store your full credit card information on our servers.

  • Non-personal Information: We, through the Wix platform, may use software tools to collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. This also includes your device's Internet Protocol (IP) address, browser type, and operating system.

3. How We Collect Information

 

We start collecting data when a user creates an account on our website. Information is collected in the following ways:

  • When you create an account: As part of the process, we collect the personal information you provide, such as your email address.

  • When you purchase a subscription: We ask for confirmation of your first and last name to complete the transaction.

  • When you contact us: If you contact us for support or with inquiries, we will collect the information you provide in your communications.

  • Automatically through the Wix platform: When you use the App, Wix automatically collects certain technical data, as described above.

4. Why We Collect This Information

 

We collect Personal and Non-personal Information for the following purposes:

  • To provide and operate our scheduling services.

  • To process your bookings and payments.

  • To provide you with ongoing customer assistance and technical support.

  • To be able to contact you with general or personalized service-related notices and promotional messages (if you opt-in).

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services.

  • To comply with any applicable laws and regulations.

5. How We Store, Use, Share and Disclose Your Information

 

Our App is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

We do not sell, trade, or rent your personal information to others. We will only share your information in the following circumstances:

  • With Wix: As our platform provider, Wix has access to the data to the extent necessary for the platform to function and for us to provide our services.

  • For Legal Reasons: We may share information if we have a good-faith belief that it is reasonably necessary to:

    • Respond to a legal process or governmental request.

    • Enforce our agreements, terms, and policies.

    • Protect the rights, property, or safety of our company, our users, or the public.

6. Communications from Us

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

7. Your Rights and How to Control Your Data

 

You have the right to access, correct, or delete your personal information. If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at:

info@crossfitkeko.ee

We will respond to your request within a reasonable timeframe.

8. Data Retention

 

We will retain your personal information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

9. Children's Privacy

 

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

10. Changes to This Privacy Policy

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting in the App. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

11. Contact Us

 

If you have any questions about this Privacy Policy, please contact us at:

info@crossfitkeko.ee

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